Privacy Policy

Last updated: June 2026

1. Who We Are

OneX Systems is an AI automation agency operated by Dmytro Hamera. We build custom AI systems — RAG chatbots, Telegram bots, AI agents — for businesses in the US and EU.

Contact: Telegram | WhatsApp

2. What Data We Collect

When you contact us via the website form, we collect:

Your name
Your email address or Telegram username
Your business type
A description of what you want to automate

We also use Google Analytics (GA4) to collect anonymous usage data (page views, session duration, device type). No personal identifiers are collected via analytics.

3. How We Use Your Data

To respond to your inquiry
To prepare a project proposal
To communicate during a project engagement

We do not sell your data. We do not share it with third parties except as required to deliver the service (e.g., hosting providers).

4. Data Retention

Contact form submissions are retained for up to 12 months. If you request deletion, we will remove your data within 30 days.

5. Your Rights

Under GDPR (EU) and applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to processing
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us via Telegram or WhatsApp.

6. Cookies

We use Google Analytics cookies for anonymous traffic analysis. No advertising or tracking cookies are used. You can opt out via your browser settings or Google's opt-out tool.

7. Security

The site is served over HTTPS. Form submissions are processed via Formspree (formspree.io) — their privacy policy applies to data in transit.

8. Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision.